MailsWare Quality Policy Details

MailsWare is a company where we aim to satisfy and exceed client expectations by offering premium quality of data management solutions. Our priorities are client satisfaction, commitment to international standards and continuous improvement procedures. Which simplifies our dedication to excellent quality work.

MailsWare Commitment to Quality

Our MailsWare team follows these guidelines to provide the best possible quality of service:

  • Customer Focus: We make sure that our customers' needs and expectations are satisfied by providing them with excellent products and services.
  • Constant Improvement: Through regular quality work and feedback we are frequently making improvements to our products and services.
  • Employee Involvement: We recognize that our staff is our most valuable resource and we are making investments in their growth to promote a culture of excellence and quality.
  • Compliance & Requirements: To maintain the reliability and trustworthiness of the quality services of our products we follow all applicable legal, regulatory, and quality requirements.
  • What ISO Certifications We Have

    MailsWare has achieved the following certifications for quality products and services:

    • 9001:2008 Certified by ISO: This certification is given to us because we follow a strong quality management system that aims to meet customer needs and improve customer satisfaction.
    • Certified to ISO 27001:2013: This certificate is achieved by us to safeguard the sensitive data, we have created, put into place, maintained, and continuously enhanced a thorough information security management system.
    • What are Our Quality Policy Objectives

      Our quality goals are aimed at managing and achieving the quality that we declare to our customers:

      • Achieve and maintain customer satisfaction ratings.
      • Assure compliance with all legal and regulatory standards.
      • Aim for a 10% yearly decrease in customer complaints by implementing proactive quality management.
      • Improve staff development and training efforts to ensure that every member of the team has the expertise and skills needed.
      • Review and Continuous Progress

        To make sure our quality policy and goals are still applicable and useful we evaluate them regularly. For us to make wise decisions and promote continuous improvement, feedback from clients especially customers and employees is essential to this process.

        Details of Contact

        If you have any inquiries or comments about our quality policy please get in touch with us at:

      • Email: support@mailsware.com
      • Address: 6 Liberty Square, Boston, MA 02109, USA
      • Phone: +1 (857) 302 0862